Terms and Conditions - Education Bookings

Terms of Payment:

All courses must be paid for before the course start date.

Please be aware of student cancellation terms as follows:

Publicly Scheduled Instructor Led Training Events *

If you... Training Vendor (eg. Oracle or ServiceNow) will assess...
cancel or reschedule your registration 7 or more calendar days before the scheduled start date of the class no charge

reschedule your registration 1-6 calendar days prior to the class start date

50% of the class fee

cancel your registration 1- 6 calendar days prior to the class start date

50% of the class fee

do not show up for the event; or cancel on the day of the event 100% of the class fee

Private/Onsite Training Events *

If you... Training Vendor (eg. Oracle or ServiceNow) will assess...
cancel your class 14 or more calendar days before the scheduled start date of the class no charge

reschedule your class 1-13 calendar days prior to the class start day

50% of the class fee

cancel your class 1-13 calendar days prior to the class start date

50% of the class fee

do not show up for the class , or cancel on the day of the class 100% of the class fee