Sun Systems Fault Analysis Workshop

Course Fees: $7980.00 excl. GST
Printed Manual: $0.00 excl. GST
Course Duration: 5 days
Course Manual

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The Sun Systems Fault Analysis Workshop teaches system administrators and field engineers how to analyze faults, perform diagnostics analysis, and use Sun's Predictive Self-Healing technology and DTrace toolkit for the SPARC-based and x86-based Solaris computing environments. These skills directly translate to higher availability levels and increased uptime of the Solaris Operating System (Solaris OS). The course provides instruction in the use of a fault analysis method, platform-based diagnostic tools, and the fault isolation capabilities of the Service Management Facility and Fault Management Architecture as well as providing hands-on fault isolation practice in the workshop.

Students who can benefit from this course:
  • System Administrators, System Maintainers, and Field Engineers

This course counts towards the Hands-on course requirement for the Oracle Solaris 10 System Administrator Certification. Only instructor-led inclass or instructor-led online formats of this course will meet the Certification Hands-on Requirement. Self Study CD-Rom and Knowledge Center courses DO NOT meet the Hands-on Requirement.

System Administrators
System Maintainers
Field Engineers
System Administration for the Solaris 10 Operating System Part 2 (SA-202-S10), Experience administering a Solaris 10 environment, Ability to manage system processes, Experience in using the Service management Facility, Solaris 10 Features for Experienced System Administrators
  • Outline the fundamentals of fault analysis and diagnosis
  • Execute OBP diagnostics and POST
  • Diagnose the system using online tools
  • Diagnose the system using online tools
  • Analyze system degradation using the FMA and SMF facilities
  • Select analysis tools from the DTrace Toolkit
  • Introducing the Fault Analysis and Diagnosis Methodology

    • Describe the fault analysis methodology
    • Introduce the fault diagnosis methodology
    • Identify the basic layers in Sun systems
    • Identify the error types that occur in Sun systems

    Performing Solaris OS Diagnostics

    • Use the device management commands
    • Use the disk and file system management commands
    • Use the software package management commands
    • Use the file-checking commands
    • Use the CPU and memory management commands
    • Use the network management commands
    • Use the general-purpose commands
    • Use the program execution management commands

    Introducing OBP Components, Features, and Diagnostics

    • Introduce OBP components
    • Introduce Non-Volatile RAM
    • Display system information using OBP commands
    • Modify OBP variables
    • Run OBP diagnostics

    Enabling and Monitoring POST Diagnostics

    • Introduce POST concepts
    • Manipulate the OBP Device Tree
    • View extended diagnostics during POST

    The Boot Sequence

    • Compare phases of the Boot process
    • Isolate boot process errors

    Predictive Self-Healing

    • Describe contract file system
    • Describe the benefits of Predictive Self-Healing
    • Describe the Fault Management Architecture
    • Interpret recommended system maintenance actions using FMA message ID(s)
    • Describe the Service Management Facility (SMF)
    • Write a service manifest
    • Manage services using SMF
    • Diagnose problems using SMF

    Introducing Types of System Failures

    • Introduce system crashes and core files
    • Generate a system crash dump
    • Interpret watchdog resets

    Analyzing Core Dumps Using the mdb Utility

    • Introduce the mdb utility
    • Analyze the source of a crash dump

    Working With the DTrace Toolkit

    • Introduce the Solaris Dynamic Tracing (DTrace) facility
    • Interpret DTrace Command-Lines
    • Select the correct DTrace tools for given monitoring requirements
    • Write D Scripts