EBS-R12.x Adv Collections Fund

Course Fees: $5112.00 excl. GST
Printed Manual: $0.00 excl. GST
Course Duration: 4 days
Course Manual

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In this intensive course, you'll learn about Oracle Advanced Collections, Release 12, implementation and usage. This course is designed for customers who have implemented Oracle E-Business Suite Release 12 or Oracle E-BusinessSuite 12.1.

Learn to:

Perform integration steps with Oracle Applications.  
Configure and implement strategies or dunning plans as collections methods. Use Work Queue to quickly direct calls and emails to delinquent customers. Implement and maintain Oracle Advanced Collections.

Oracle Advanced Collections
This three day course is designed to cover the core elements of Oracle Advanced Collections. You learn to track transactions at customer, account, site or delinquency levels. Such fine-tuning allows you to create multi-level strategies across different levels for each customer, enabling greater clarity and collections for your business.

Maintain a Strong Collections Process
You will also learn to raise disputes, litigation, write-offs and repossession on transactions. These are some features thathelp maintain a strong and flexible collections process; this delivers desired financial strength for your business.

Product Integration
This course will help you leverage the tight integration offered by Oracle Applications across the E-Business SuiteFinancial products, Release 12.
Business Analysts
End Users
Financial Analyst
Implementation Consultant
Knowledge of Oracle Receivables and Oracle Payables
Implement Collection Strategies
Implement Collection Dunning Plan
Key Features of Oracle Advanced Collections
Understanding the Collector's Work Queue
Using the Collections Window
Navigating the Profile Tab
Navigating the Transactions Tab
Navigating the History Tab
Navigating the Aging Tab
Navigating the NotesTab
Navigating the Accounts Tab

Managing Oracle Advanced Collections
Setting up Administration Tasks
Managing Delinquencies
Managing Collection Methods
Managing Work Items
Running Collection Reports

Setting Up Oracle Advanced Collections
Setting up Oracle Applications to Work with Oracle Advanced Collections
Creating Employees
Creating Resources
Setting up Security and Responsibilities
Setting up Collector's Work Queue

Implementing Oracle Advanced Collections
Setting up Collections Questionnaire
Setting up Collections Checklist
Setting up Collections Task Pages
Creating Scoring Components
Creating Scoring Engines

Setting up Strategies
Creating or Updating a Scoring Filter
Selecting a Strategy Level
Creating a Work Item Template
Creating a Strategy Template
Adding Work Items to a Strategy Template
Creating or Update a Strategy Filter
Setting up Strategies

Setting up Dunning Plans
Setting Dunning Plan Aging Bucket
Setting Collections Dunning Level
Creating Dunning Plans Using Preconfigured Correspondence Templates and Queries
Creating a Staged Dunning Plan
Running Concurrent Programs for Dunning

Searching the Customer Data
Optimizing Searches
Filtering Dynamic Transaction Tables
Using Quick Searches
Using Expanded Searches
Creating a List
Saving a Query for Reuse

Interacting with Customers
Viewing Customer Information
Using Tabs
Changing the Data Level View
Designating Customer Contacts
Viewing the Collections Tab in eBusiness Center

Viewing Transaction Data
Using Bill Presentment Architecture
Processing Payments
Reversing Payments
Adjusting Invoices
Disputing Invoices
Viewing Claims

Managing Later-stage Delinquencies
Understanding Collections Lifecycle
Understanding Litigation
Understanding Repossession
Understanding Bankruptcy
Recording a Bankruptcy
Understanding Write-offs

Setting up Scoring
Understanding Scoring Features
Understanding Score Values
Understanding Scoring Components Weights
Understanding Score Objects
Using Preconfigured Scoring Components
Using Preconfigured Scoring Engines