Application Development Fundamentals

Course Fees: $3600.00 excl. GST
Printed Manual: $0.00 excl. GST
Course Duration: 3 days
Course Manual

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This hands-on course will provide training and lab work to support application development fundamentals in ServiceNow. Attendees will build an award-winning loaner equipment application by working through a checklist of considerations for application creation, including decisions such as creating an application table vs. extending an existing table, and determining how users will interact with the application. Detailed labs that reinforce good practices in these areas support the topics covered in class.

Who Should Attend

Experienced ServiceNow system administrators who have at least one year of hands-on experience administering a ServiceNow instance. Experience writing both client and server-side JavaScript in ServiceNow is required.

ServiceNow Certified System Administrator; Scripting in ServiceNow
ServiceNow recommends that attendees have at least two to three months of hands-on experiences with ServiceNow before attempting the “ServiceNow Certified Application Developer” examination
  • Design an application table: to extend or not to extend?
  • Create and implement forms and views for a positive user experience
  • Manage application business logic with scripts
  • Consider mobile users in application design
  • Control access to the application and its records
  • Send notifications to stakeholders and collaborators
  • Use Flow Designer to automate applications
  • Integrate to ServiceNow and to public web services
  • Use the Service Catalog to provide access to applications
  • Test the application manually and automatically
  • Use the Application Repository to install/uninstall applications