Discovery Fundamentals

Course Fees: $3580.00 excl. GST
Printed Manual: $0.00 excl. GST
Course Duration: 3 days
Course Manual

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Discovery Fundamentals lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB. A combination of course content and lab work will help attendees learn to:
  • Understand the big picture of the ServiceNow Discovery solution
  • Install and configure multiple MID Servers
  • Understand Credential-less and Credential-based Discovery
  • Configure Discovery to find:
  • Linux and Windows Servers
  • Network Devices
  • Applications
  • Prevent Duplicate CIs with CI Identifiers
  • Create New CI Classes
  • Extend Horizontal Discovery with custom:
  • Infrastructure Patterns
  • Application Patterns
  • Learn common troubleshooting techniques

 

* This course offers a CIS Discovery exam voucher

ServiceNow administrators and consultants who need to implement and administer ServiceNow Discovery
ServiceNow Fundamentals

What you will learn in this Course:

Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), maps relationships and dependencies in your ServiceNow CMDB